We reply to all questions we receive within one week. If you haven't received a reply from us, please check the following possibilities:
・Our reply email may have ended up in your spam folder
・Your email reception settings may be blocking our messages
Sometimes we include a URL in our replies, which can cause them to end up in the spam folder. Please check your spam folder first.
Also, please set up your email so that you can receive messages from "support@komorebi-studio.com".
After checking and changing the above, please contact us again. Thank you.